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Halfway through 2023, the need for effective survey tools is more evident than ever. According to the Gallup research, in the US, only 32% of full- and part-time employees working for organizations are now engaged, while 18% are actively disengaged. By surveying employees, businesses can gain valuable insights into their engagement levels and take necessary measures to improve them.
This review presents the top 5 employee survey tools that excel in meeting the demands of modern workplaces and company culture in 2023. With it, our aim is to help business owners make informed decisions in selecting the best software for their needs.
Plai is an exceptional performance management and employee engagement tool that offers a wealth of innovative features:
When it comes to its employee engagement functionalities, Plai’s key advantage lies in its ability to schedule recurring surveys and track indicators over time, such as eNPS (employee Net Promoter Score) and ESAT (Employee Satisfaction) scores. Plai automatically includes new employees in recurring surveys, streamlining the data collection process.
Integrating survey results into action plans is also made effortless with Plai. Managers can link survey results to individual employee profiles, facilitating one-on-one discussions and enabling HR departments to align survey data with organizational goals.
Furthermore, Plai provides access structures that mirror your organization’s hierarchy, allowing managers to easily access survey responses of their teams without manual intervention from HR. This eliminates the need for HR to export responses to spreadsheets, filter data by department, and distribute it manually.
On top of that, Plai comes with performance management tools including 360 degree feedback, OKRs and AI capabilities.
Plai offers the following subscription plans on an annual contract basis:
SurveySparrow is an online survey platform that allows you to construct visually appealing, conversational surveys. Notable features include:
Surveys made using this tool can be made more interactive using photos, GIFs, emoticons, and videos. You can also construct website chatbots and integrate them on your website to conduct chat surveys which collect reliable data while engaging your site visitors.
SurveySparrow offers an easy-to-use interface that allows you to construct surveys rapidly using pre-built templates.
However, one drawback of this tool is that it may require reliance on developers for certain customization and implementation tasks, which can be inconvenient for businesses.
SurveySparrow also lacks comprehensive email marketing capabilities, which potentially limits its effectiveness of survey distribution and follow-up communication.
SurveySparrow’s subscription plans can be billed quarterly or annually. However, business owners are required to leave their contact information in order to gain access to detailed pricing information.
SurveyMonkey is a widely recognized and popular employee survey tool. The tool has certainly established itself as a reliable choice for organizations in need of effective employee engagement solutions.
Main features include:
SurveyMonkey provides a powerful survey builder that allows users to create customized surveys tailored to a range of specific needs. It offers a wide range of question types and ample options for survey customization and branding. Users can personalize survey themes, colors, and add logos to create a consistent brand experience for participants.
However, while SurveyMonkey offers the option to create recurring surveys, it does not have the same level of automation as Plai. Users may need to manually add new employees to recurring surveys, which can be time-consuming for larger organizations.
Additionally, SurveyMonkey’s advanced features and functionalities require higher-tier pricing plans, making it less suitable for smaller and medium-sized businesses with tighter budgets.
SurveyLab is a cloud-based survey solution designed to help businesses create surveys, conduct market research, and collect employee feedback effectively. Notable features include:
With SurveyLab, users have access to a range of pre-built survey templates that can be customized with different question types, logical branching, colors, and branding to suit specific needs.
To enhance research capabilities, SurveyLab provides access to online research panels that are ISO certified and aligned with industry standards.
However, this tool comes with a limit of 1,000 respondents in the basic plan, which might be inadequate depending on the desired sample size for surveys targeting larger audiences.
Some users have also reported that it can occasionally be challenging to locate features within the platform, and that the absence of automatic saving of changes may lead to the risk of forgetting to save modifications made during survey creation or editing.
Zoho Survey is a part of Zoho’s suite of tools and offers surveys for various purposes such as customer satisfaction, human resources, marketing, market research, and employee satisfaction, making it a solid competitor in the survey tool market.
Generally speaking, this tool is suitable for small to large businesses and provides:
It offers pre-built survey templates with a large question library, allowing users to customize surveys to their specific needs. Branching and skip logic, along with multimedia support, enable dynamic and engaging survey experiences.
However, compared to other survey tools (like Plai), ZohoSurvey comes with limited integration and customization options. The tool also blocks the ability to accept responses during updates. And, just like other Zoho modules, ZohoSurvey is difficult to use as a standalone product — it is intended as an extension of Zoho One.
Ultimately, Plai’s innovative features related to employee engagement, performance reviews, and competitive pricing make it the best employee survey tool and the most compelling choice for organizations that want to elevate their employee engagement efforts and workplace culture in 2023.
Don’t miss out on the opportunity to drive positive change within your organization. Sign up with Plai today and empower your employees to voice their opinions, improve employee engagement, and foster a culture of continuous improvement.
Product Strategist, People & Performance
Founder of 3 products and product development agency @Uptech before 25. Use and consult about OKRs, performance management, and team leadership for 4+ years.
In this guide, you will find:
- OKR principles
- Formulas & scores
- OKR methodology
- Step-by-step guide
- Free OKR templates
- Common mistakes
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